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Privacy Policy

1.1 Midasia Trading LLC & Al Wifaq General Trading LLC ( Our Company )  is committed to protecting and respecting your privacy.

1.2 Your access to and use of this Website ( and its contents (Website) is subject to the terms and conditions of this Privacy Policy (Privacy Policy), Terms and Conditions on this Website, any documents referred to in the Terms and Conditions or otherwise on this Website and all applicable laws.

1.3 By accessing and using this Website, you (User or you) accept and agree without limitation or qualification, to the terms and conditions contained in this Privacy Policy, the Terms of Trade, any other relevant documents referred to in the [Terms and Conditions]or otherwise on this Website and all applicable laws. For the avoidance of doubt, 'using this Website' includes access to, browsing of, reviewing, posting of, transmitting, downloading, and any other means of using the Website or any material on the Website.

1.4 Only persons who can enter into a legally binding contract are eligible to purchase using the website. If you are a minor (i.e. under the age of 18 years) you may purchase or register on the website only through your parent or adult guardian.

1.5 In order to make any online purchase you will need to register with the Website by giving certain personal identification information. It is your responsibility to ensure that the user name and password to access the website is kept confidential. If you have any reason to believe that your user name and password is being, or likely to be used by third parties, you should inform us. We shall have the right to refuse access, terminate, remove the account or edit the contents at any time without notice.

2. Collection of your personal information

2.1 We may collect, process and hold personal information about you or others (i.e. information which may identify you in some way, such as your name, address or contact details) through this Website.

2.2 This personal information may be collected from you when you register or operate our Website, purchase or enquiry about goods on the Website, make any request for further information or subscribe for other services.

2.3 Providing personal information about yourself or others is voluntary, however we may not be able to provide you with access to some or all of the pages on this Website or our other products and services (including the processing of orders) if you choose not to provide us with the requested personal information.

2.4  All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

2.5 will not pass any debit/credit card details to third parties.

2.6  takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, ( cannot guarantee the security of any information that is disclosed online

3. Use of your personal information

3.1 We may use your personal information as follows:

3.1.1 To provide you with Our Company’s goods as ordered from the Website

3.1.2 To provide you with information on Our Company or its products or services which we feel may interest you.

3.1.3 To respond to your questions and requests, to provide you with access to certain areas and features and to communicate with you about your activities on this Website.

3.1.4 To ensure that content from the Website is presented in the most effective manner for you and your computer.

3.1.5 To carry out our obligations arising from any contracts entered into between you and us.

3.1.6 To share it with our Related Parties as required to perform functions on our behalf in connection with the Website (such as delivery of merchandise, administration of the Website or promotions or other features on it, marketing, data analysis or customer services). To do so, it may be necessary for us to transmit your personal information to outside the above Jurisdiction and you agree to this transfer.

4. Disclosure of personal information

4.1 We may disclose your personal information to any member of our group, including any related company of Our Company, as that term is defined in section 2(3) of the Companies Act 1993.

4.2 We may disclose your personal information to third parties in the following circumstances:

4.2.1 In the event that we buy or sell any business or assets, we may disclose your personal information to the prospective seller or buyer of such business or assets.

4.2.2 If Our Company or substantially all of its assets are acquired by a third party, in which case personal information held by it about its customers will be one of the transferred assets.

4.2.3 If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Trade and other agreements, or to protect the rights, property or safety of Our Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

4.3 We may also use your personal information or permit selected third parties to use your personal information to provide you with information about goods and services which may be of interest to you and we or they may contact you about these goods or services.

5.2 We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information. We may, for example, use encryption technology to secure your Information during transmission to our Platform as well as external firewall and on-host firewall technology to prevent network level attacks.

It is important for you to protect yourself against unauthorized access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Platform and any transmission is at your own risk.


6. Access to and correction of your personal information

6.1 If you wish to verify, correct, access or update any of your personal information collected through this Website, contact our  customer service by phone on +971 4 224 2449.


7. Collection of Additional information

7.1 Occasionally, when you connect to our Website, we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

7.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Website and to deliver a better and more personalized service. They enable us to estimate our audience size and usage pattern, store information about your preferences and so allow us to customize our Website according to your individual needs, speed up your searches and recognize you when you return to our Website.

7.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log onto our Website.

8. Other sites

8.1 This Website may, from time to time, contain links to and from the websites of our Related Parties, partner networks, advertisers and affiliates which we do not control, recommend or endorse and are not responsible for these websites or their content, products, services or privacy policies.

8.2 In addition, downloading material from any of these websites may risk infringing intellectual property rights or introducing viruses into your computer system.

9. Changes

9.1 Please note, we may change information on this Website and/or this Privacy Policy, at any time without notice. You should regularly review this Privacy Policy for any changes. Any changes will be effective immediately upon the posting of the revised Privacy Policy on this Website. By continuing to use the Website, you agree to any changes, and by providing continued access to the Website we are providing you consideration for agreement to such changes

10. Other


10.1 This Privacy Policy is governed by UAE laws.


10.2 If for any reason, any provision in this Privacy Policy is found void or unenforceable, it will be severed to the extent void or unenforceable and the remaining provisions will continue in full force and effect.


10.3 As used herein:

Damages means any and all direct, special, indirect, consequential or punitive loss or other damages of any kind (whether in contract, including fundamental breach, tort, including negligence, or otherwise).

Related Parties means all of our parent, subsidiary and affiliated companies, Website Developers and other promotional partners.

Website Developer means any party involved in creating, producing, delivering or maintaining the Website.